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FREQUENTLY ASKED QUESTIONS (FAQs)

1. How do you clean the clogged holes of screens (Twin Gears)?
  1.  For severe clogging holes: We normally don't recommend harsh chemicals to clean above parts but, if it has severe clogging with calcium/minerals from fruits, vegetables, please follow the instruction below. Please soak the screen housing (screen area only, not the sensor area of extraction housing) in the mixture of bleach (Clorox) and water (ratio - bleach/water: 1 to 1) for more than 6 hours. This loosens the scaling and much of it can be brushed off by clean toothbrush or bristle. After above cleaning, please wash it thoroughly under the running water and after that, do soak the screen housing in the clean water again for more than 6 hours to remove bleaches completely out of the screen housing. Then, you can check the holes under the light!
  2. For minor clogging holes: Same as above procedure but, in the mixture of baking soda and water (ratio - baking soda powder/water: 2 to 8) overnight. This loosens the scaling and much of it can be brushed off by clean toothbrush or bristle. For better result, please spray extra baking soda powder on the surface of the screen while brushing by toothbrush or bristle.
2. How do you clean the outside surface of the motor base unit?
3. How many years of warranty do you provide?
4. What is a living juice?
5. How long can I store the juice?
6. Are there benefits to adding juicing into my eating plan?
7. Will juicing provide all the nutrients I need in my diet?
8. Is there a difference between a juice and a smoothie?
9. Will you always lose the fiber?
10. Will juicing help me lose weight?
11. Should I talk to my doctor before juicing?
12. Will juicing reduce my risk for certain diseases?
13. Will juicing help to detoxify my body?
14. What are the things to consider when purchasing a Juicer?
15. How to disassemble and clean?
16. How to clean the inside of Extracting Housing?
17. Juicing TIPS!
18. How do you clean calcium and mineral deposits / Twin Gears?
19. How do you clean sticky residue?
20. How do you clean the Motor Base Unit (MBU)?
21. How do you clean the Extract (Screen) Housing?
22. How do you clean the clogged holes of Extracting (Screen) Housing?
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